Community and Family Services
Sam, Rahwa and Sammy (left to right), are staffers at the Ottawa Booth Centre’s Community and Family Services (CFS).

The Booth Centre’s family and community services program addresses the emergency needs of families and couples in the Ottawa area.

Those needs include:

- emergency food
- clothing
- household items and
- transportation assistance.

We also offer a 6-day summer camp experience for children aged 7-15 at our adventure camp in Jackson’s Point and Newport, Ontario.

We at CFS provide clients, upon request, with referrals to other services within the community. Our Spiritual Care Team is available when needed.

The following documents are required at every visit:

  1. A valid piece of identification for all members of your household (See below)
  2. Proof of address,  (See below) and
  3. Most recent proof of income

Our foodbank and voucher services are available to walk-ins Monday through Friday, from 12:30 until 4:00. The last appointment of the day is at 3:45.

Emergency Food Assistance

Our foodbank offers food items to cover immediate emergency needs. We provide singles and families with 2-3 days’ worth of pre-bagged groceries. Visiting your local food bank must be done first before using our services. For after-hours help please see the Front Desk Supervisor.


Emergency Clothing & Housing Items

Singles and families may access emergency clothing & household vouchers at our food bank during walk-in hours. The vouchers can be used at any of our Salvation Army Thrift stores within the city.

The vouchers are intended for regular household items such as kitchenware and linens. They are not intended for furniture.

Emergency Transportation:

One-way emergency transportation may be available to one of our neighbouring cities.
This service is only for those who have:

  • obtained guaranteed, full-time employment or
  • experienced an immediate death in the family

This is a one-time only service. Your transportation will be via Greyhound.

Contact our caseworker at 613-241-1573 ext. 268 for more information.


Required Identification 

Health care card

Drivers license
Ontario photo card
Permanent resident card
Canadian passport
Birth certificate


  • Sample of a recent proof of income: \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
    Click here to learn about our LEAP or Moneywise program:
  • Low Energy Assistance Program
  • (LEAP)MoneyWise